.png)
.png){kind=small}
.png)
.png)
Provide timely and effective customer support via phone, email, and live chat.
Resolve customer inquiries, complaints, and issues to ensure satisfaction.
Process returns, exchanges, and refunds efficiently.
Manage customer accounts, ensuring their information is accurate and up-to-date.
Collaborate with internal teams to resolve any order or delivery issues.
Gather customer feedback and insights to improve service quality.
Experience in customer service, preferably in an e-commerce environment.
Excellent communication skills, both written and verbal.
Familiarity with CRM tools (e.g., Zendesk, Freshdesk) and live chat platforms.
Ability to handle challenging customer situations with patience and professionalism.
Strong problem-solving and multitasking abilities.
.png)
We support you through the onboarding process and advise on strategies to pay and retain your top remote talent, setting up both you and your new hire for success.
.png)
Get continuous support after you make a hire. As your business grows, we're ready to assist with team expansion, including high-volume hiring, executive search, and mor
.png)
.png)
.png)